This is the first time I buy this product . I have no complaints whatsoever about it’s quality . I loved how my hair felt after using it , soft , easy to comb and blow dry, felt how my hair got moisturized . Light and pleasant scent , great price .
The only remark and positive suggestion I have is that either the package is not the appropriated or it is the texture of the product. It is too thick for the kind of package , it is imposible to get it out normally . I had to completely open the cap and get the product with my fingers .
It could also be the production process .. too much thickener in its composition , or temperature issues while processing it .
If you put the package without the cup upside down, the product won’t flow, even if you tap the package hardly on a solid surface, the product will not flow at all .
Maybe with the bar code on the picture I am sending you could trace the batch number and review the production issue? I really would like to send it back, but how am I going to be certain to get a product with a normal flow?
